Why is the video freezing or choppy?
If your internet speed is running slowly it will affect the video quality. Condu...
What if I have technical difficulties in the middle of a class?
Use your browser back button and return to your home page and then enter the cla...
Can I record my own classes?
From MY COURSES you can review any lessons that you have paid for and completed....
How do I hide a class from appearing on my profile?
MY COURSES and class history are only visible to you, the teacher and students t...
How do I find out when the live-streams are going to air?
When enrolling for lessons the schedules will display the starting time.
Can I join a class as an observer?
No, but there is a video demo sample of a typical lesson available at http://cor...
What time zones are the classes held in, where is this information?
Your profile has a Time Zone setting that you select based on your location. Go ...
My lesson was interrupted because of a technical issue. What do I do now?
Use your browser back button and return to your home page and then enter the cla...
What do I do if I am having trouble accessing my class or trouble at log in?
Try refreshing the site the site using the back arrows. If that fails, log out o...
Where do I see my class schedule?
Your class schedule is visible at the MY COURSES link under your profile picture...
What does a demo lesson or the lesson classroom setting look like?
There is a video demo sample of a typical lesson available at http://corp.livemu...
