We follow the Children’s Online Privacy Protection Act (COPPA) and applicable regulations. We do not knowingly collect personal information directly from a child, but if we discover on our own that a child is accessing our Website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. If you are a parent or guardian and believe your child is using our Website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. Live Music Tutor does not verify the age of our users nor do we have any legal duty or responsibility to do so.
Personal information regarding your child is collected or maintained by Live Music Tutor, Inc. through its business www.livemusictutor.com and its associated sites including but not limited to corp.livemusictutor.com and classroom.livemusictutor.com.
Live Music Tutor, Inc. can be reached at:
Live Music Tutor, Inc.
9901 Brodie Lane, Suite 160-276
Austin, TX 78748, United States
The person you can contact for any inquiries regarding this policy is;
John L. Adams, Privacy Officer
(352) 325-1630
jadams@livemusictutor.com
What information does Live Music Tutor collect from your child and how is it used?
The personal information that Live Music Tutor initially collects from children during registration includes their first and last name, their email address (in some cases this may be the parents email address) and the parent or guardian’s email address. This information is used by the company to initiate contact so as to obtain verifiable parental consent and to establish a student landing page that can be accessed once parental consent is received. If we do not receive verifiable parental consent in a reasonable time (three weeks from the initial application) or if you notify us that you are refusing to consent, this information will be deleted from our database.
Your Child will be able to make their personal information publicly available.
Once we have received consent your child will receive a login confirmation that will take them to their personal profile page. Live Music Tutor has social media functions as a primary component of the sites and the act of engaging in an online lessons involves your child sharing their personal information (the video image and audio interaction of a live lesson is ruled to be “Personal Information” under the COPPA Regulations). Because of this we encourage you to monitor and supervise your child’s activities during his or her time on our sites. Activities on the social media portions of the site include (a) sending and receiving messages via the internal email system from Live Music Tutor and other users of the website; (b) reading and posting messages on the various Live Music Tutor message boards: (c) personalizing areas of their profile page, including being able to upload photos of themselves and communicating with other students and instructors. There are certain controls in “Account Settings/Privacy” that allow you or your child to limit the sharing of certain types of information. But, these controls do not negate the necessity of providing your consent for your child to access our service.
In addition to any pictures or videos that your child may post on their student page, all lessons that your child takes on www.livemusictutor.com are recorded and archived for a period of two weeks, then deleted. These videos are only available to; your child through your logged in student page, the instructor from their personal page and select Live Music Tutor personnel. The reason for maintaining these video files is threefold, (1) to enable you and your child to review past lessons in order to aid learning, (2) allow the instructor to view the past lesson as an aid to preparing future lessons and (3) as an added safety measure.
Types of information collected by Live Music Tutor and how is it used?
The types of personally information that we collect and save from your child online will include his or her e-mail address and your email address, demographic and computer information, information about your child’s interest in and use of the Live Music Tutor site as well as other information described in full in our Privacy Policy. We do not collect any information from your child other than what is reasonably necessary to participate in activities on Live Music Tutor.
Our Website may send a “cookie” to your computer. We use cookies to identify which areas of our site are visited, so the next time your child visits the site, we can better personalize the content that he or she sees on our website. Most browsers can be set to disable the use of Cookies. However, if you disable Cookies you may not be able to use certain functionality on our website correctly or at all. We never place personally identifiable information in Cookies.
We may also use web beacons to collect non-personal information about your child’s use of our Website and those of our affiliates, and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails and why they opened our emails. Our Web Beacons are not used to track your activity outside of our Website or those of our affiliates. We do not link non-personal information from Web Beacons to personal information without your permission.
Disclosure practices for your child’s information.
Beyond the information provided above regarding the use of information collected from your child, in order to give customers the best possible service we may use affiliates to provide contracted services such as but not limited to credit card processing and hosting our website and only information that is essential to performing those services is shared.
Your right to review, have deleted and refuse further collection and use of your child’s information.
As a concerned parent you have the right and responsibility to know and control what information has been collected from your child. If you;
Want to review what information Live Music Tutor has collected from your child,
Want to have your child’s personal information deleted , or
Cancel and refuse any further collection or use of your child’s personal information
You may contact our Privacy Officer, John L. Adams at jadams@livemusictutor.com with your request. Before we provide that information or comply with your request we will need to confirm that you are indeed the child’s parent or guardian to protect the information from improper release or deletion due to someone’s malicious intent.
If we delete your child’s personal information per your request and or receive a request to collect no further information from your child, all further access to www.livemusictutor.com will be terminated for that account, all personal data related to that account, including your information will be purged from our system. The only exception would be such information we are required to maintain by other applicable law such as completed billing transactions.
Effective Date: June 28, 2013
*A note on how we obtain and verify parental consent: In order to comply with the federal COPPA regulations we must verify that a parent or legal guardian is signing the consent form that we will send to the email address you provide. In order to do this we provide several approved methods for you to sign and return it to us. It is your choice as to which method you choose;
Print out our email consent form, here :
https://www.livemusictutor.com/parentalconsentform.pdf
A parent or guardian should complete it, sign it, scan it and upload it directly on our platform, here :
https://www.livemusictutor.com/parentalconsent
OR you can mail it to:
Live Music Tutor, Inc. 9901 Brodie Lane, Suite 160-276, Austin, TX 78748, United States. Privacy Officer