Privacy Policy

This Privacy Policy of Live Music Tutor, Inc. (“Live Music Tutor” “we” “us” or “our”) outlines how your personally identifiable information (PPI) and other personal data (your “user information”) will be collected, used, and shared in connection with your access to and/or use of www.livemusictutor.com and any content, features, services, or other offerings that Live Music Tutor may provide in connection therewith (collectively, the “Site”). This Privacy Policy also describes your choices and rights regarding the use, access, and correction or deletion of your user information. By using the Site, you represent that you are of sufficient legal age to use the Site and to create binding legal obligations for any liability you may incur as a result of the use of the Site and, further, consent to the use of your user information in accordance with this Privacy Policy. If you are located in the EU, you will also be asked to provide clear and unequivocal affirmative consent to the collection, processing, and sharing of your user information via cookies and similar technologies. The Platforms are owned and operated by Live Music Tutor.

To enhance, personalize, and support your experience on the Site, among other things, we collect, use, and share your user information. For example, we use aggregated information to develop content targeted to user interests and to generally improve the Site's user experience. As detailed below, your user information may also be used by Live Music Tutor to provide social media features (e.g., features that allow you to share content directly to your preferred social media platform), track your preferences, analyze traffic, and provide similar services and content. Live Music Tutor is committed to your privacy and will not share any user information with any third party without your consent, except as outlined in this Privacy Policy or as permitted by law. If you have any requests, comments, or questions about this Privacy Policy or your user information, please contact us in the manner provided below.

We follow the Children’s Online Privacy Protection Act (COPPA) and applicable regulations. We do not knowingly collect personal information directly from a child, but if we discover on our own that a child is accessing our Website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. If you are less than 16 years old, please do not send any user information to us--including information such as your name, address, or e-mail address--without a parent or guardian’s consent. If you are a parent or guardian and believe your child is using our Website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. Live Music Tutor does not verify the age of our users nor do we have any legal duty or responsibility to do so.

Personal information regarding your child is collected or maintained by Live Music Tutor, PBC. through its business www.livemusictutor.com and its associated sites including but not limited to www.livemusictutorinschools.com

If you have questions about this Privacy Policy, would like a copy of the information held on you, or wish to request removal of personal information based on applicable law, please contact Live Music Tutor via the following methods.

•Email to info@livemusictutor.com with “PRIVACY POLICY” in the subject line

•Postal mail to:

Privacy Administrator, Live Music Tutor, PBC.

9901 Brodie Lane, Suite 160-276

Austin, TX 78748, United States

The personal information that Live Music Tutor initially collects from children during registration includes their first and last name, their email address (in some cases this may be the parent's email address) and the parent or guardian’s email address. This information is used by the company to initiate contact so as to obtain verifiable parental consent and to establish a student landing page that can be accessed once parental consent is received. If we do not receive verifiable parental consent in a reasonable time (three weeks from the initial application) or if you notify us that you are refusing to consent, this information will be deleted from our database.

The types of personal information that we collect and save from your child online will include his or her e-mail address and your email address, demographic and computer information, information about your child’s interest in and use of the Live Music Tutor site as well as other information described in full in our Privacy Policy. We do not collect any information from your child other than what is reasonably necessary to participate in activities on Live Music Tutor.

Once we have received consent your child will receive a login confirmation that will take them to their personal profile page. Live Music Tutor has social media functions as a primary component of the sites and the act of engaging in online lessons involves your child sharing their personal information (the video image and audio interaction of a live lesson are ruled to be “Personal Information” under the COPPA Regulations). Because of this, we encourage you to monitor and supervise your child’s activities during his or her time on our sites. Activities on the social media portions of the site include (a) sending and receiving messages via the internal email system from Live Music Tutor and other users of the website; (b) reading and posting messages on the various Live Music Tutor message boards: (c) personalizing areas of their profile page, including being able to upload photos of themselves and communicating with other students and instructors. There are certain controls in “Account Settings/Privacy” that allow you or your child to limit the sharing of certain types of information. But, these controls do not negate the necessity of providing your consent for your child to access our service.

In addition to any pictures or videos that your child may post on their student page, all lessons that your child takes on www.livemusictutor.com are recorded and archived for a period of two weeks, then deleted. These videos are only available to; your child through your logged in student page, the instructor from their personal page and select Live Music Tutor personnel. The reason for maintaining these video files is threefold, (1) to enable you and your child to review past lessons in order to aid learning, (2) allow the instructor to view the past lesson as an aid to preparing future lessons and (3) as an added safety measure.

The types of personal information that we collect and save from your child online will include his or her e-mail address and your email address, demographic and computer information, information about your child’s interest in and use of the Live Music Tutor site as well as other information described in full in our Privacy Policy. We do not collect any information from your child other than what is reasonably necessary to participate in activities on Live Music Tutor.

Our Website may send a “cookie” to your computer. We use cookies to identify which areas of our site are visited, so the next time your child visits the site, we can better personalize the content that he or she sees on our website. Most browsers can be set to disable the use of Cookies. However, if you disable Cookies you may not be able to use certain functionality on our website correctly or at all. We never place personally identifiable information in Cookies.

We may also use web beacons to collect non-personal information about your child’s use of our Website and those of our affiliates, and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails and why they opened our emails. Our Web Beacons are not used to track your activity outside of our Website or those of our affiliates. We do not link non-personal information from Web Beacons to personal information without your permission.

Ensuring your privacy is important to us. We do not share your personal information with third parties except as described in this privacy policy. We may share your personal information with (a) third party service providers; (b) business partners; (c) affiliated companies within our corporate structure and (d) as needed for legal purposes. Third party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this Privacy Policy.

Examples of how we may share information with service providers include:

• Fulfilling orders and providing the services

• Payment processing and fraud prevention

• Providing customer support

• Sending marketing communications

• Conducting research and analysis

• Providing cloud computing and web conferencing infrastructure

Beyond the information provided above regarding the use of information collected from your child, in order to give customers the best possible service, we may use affiliates to provide contracted services such as but not limited to credit card processing and hosting our website and only information that is essential to performing those services is shared.

Your right to review, have deleted and refuse further collection and use of your child’s information.

As a concerned parent, you have the right and responsibility to know and control what information has been collected from your child. If you;

Want to review what information Live Music Tutor has collected from your child,

Want to have your child’s personal information deleted, or

Cancel and refuse any further collection or use of your child’s personal information

You may contact our Privacy Officer, John L. Adams at

jadams@livemusictutor.com with your request. Before we provide that information or comply with your request we will need to confirm that you are indeed the child’s parent or guardian to protect the information from improper release or deletion due to someone’s malicious intent

If we delete your child’s personal information per your request and or receive a request to collect no further information from your child, all further access to www.livemusictutor.com will be terminated for that account, all personal data related to that account, including your information will be purged from our system. The only exception would be such information we are required to maintain by other applicable law such as completed billing transactions.

Live Music Tutor is headquartered in the United States of America but its affiliated music instructors and customers are located around the world. As a result, your user information may be transferred to other countries in connection with your use of the Site. If you access or use the Site outside of the United States, your user information will be transferred to our servers in the United States.

Information for EU Residents.

Notice to EU Individuals: this Privacy Policy and its enumerated policies are intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and provide appropriate protection and care with respect to the treatment of your user information in accordance with the GDPR.

Under California Civil Code Section 1798.83, California residents who have an established business relationship with Live Music Tutor may choose to opt out of our sharing of your personal information with third parties for direct marketing purposes. If you are a California resident and wish to (a) opt out or (b) request certain information regarding our disclosure of your personal information to third parties for direct marketing purposes, please contact us as described in the “How to Contact Us” section below.

Data Retention

In the absence of specific retention periods set out in this Privacy Policy, your personal data will be retained only for as long as we need it to fulfill the purpose for which we have collected it and, if applicable, as long as required by legal retention requirements.

Your Rights

Under the legislation applicable to you, you may be entitled to exercise some or all of the following rights:

• require (i) access to and/or duplicates of your personal data retained, (ii) receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and (iii) to transmit those data to another controller without hindrance from our side; where technically feasible you shall have the right to have the personal data transmitted directly from us to another controller;

• request proper rectification, erasure or restriction of your personal data, e.g. because (i) it is incomplete or inaccurate, (ii) it is no longer needed for the purposes for which it was collected, or (iii) the consent on which the processing was based has been withdrawn, or (iv) you have taken advantage of an existing right to object to the data processing; in case the personal data is processed by third parties, your request for rectification, erasure or restriction will be forwarded also to such third parties unless this proves impossible or involves disproportionate effort;

• refuse to provide and – without impact to data processing activities that have taken place before such withdrawal or to any other existing legal justification of the processing activity in question – withdraw your consent to processing of your personal data at any time;

• object at any time that your personal data will be used for direct marketing purposes, or - based on grounds relating to your particular situation - that your personal data shall be subject to data processing for other purposes;

• take legal actions in relation to any potential breach of your rights regarding the processing of your personal data, as well as to lodge complaints before the competent data protection regulators; and/or

• not to be subject to any automated decision making, including profiling (automatic decisions based on data processing by automatic means, for the purpose of assessing several personal aspects) which produce legal effects on you or affects you with similar significance.

You may (i) exercise the rights referred to above or (ii) pose any questions or (iii) make any complaints regarding our data processing by contacting us under the contact details set out below.

Changes To The Privacy Policy

This Privacy Policy was last updated on July 12, 2018. We reserve the right to change this Privacy Policy at any time. We do not undertake to provide you with personal notice of any changes. In the event of material changes, we will provide notice by means that are reasonable under the circumstances, such as by posting a notice on the Site. Your continued use of the Site following the posting of changes to this Privacy Policy means you accept those changes.

*A note on how we obtain and verify parental consent: In order to comply with the federal COPPA regulations we must verify that a parent or legal guardian is signing the consent form that we will send to the email address you provide. In order to do this we provide several approved methods for you to sign and return it to us. It is your choice as to which method you choose;

1. Print out this email consent form, complete, sign, scan and upload it directly on our platform, here: https://www.livemusictutor.com/parentalconsent.

2. Print out this email consent form, complete, sign and mail to Live Music Tutor, PBC. 9901 Brodie Lane, Suite 160-276, Austin, TX 78748, United States. Privacy Officer.

We follow the Children’s Online Privacy Protection Act (COPPA) and applicable regulations. We do not knowingly collect personal information directly from a child, but if we discover on our own that a child is accessing our Website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. If you are a parent or guardian and believe your child is using our Website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. Live Music Tutor does not verify the age of our users nor do we have any legal duty or responsibility to do so.

Personal information regarding your child is collected or maintained by Live Music Tutor, Inc. through its business www.livemusictutor.com and its associated sites including but not limited to corp.livemusictutor.com and classroom.livemusictutor.com.

Live Music Tutor, Inc. can be reached at:

Live Music Tutor, PBC.

9901 Brodie Lane, Suite 160-276

Austin, TX 78748, United States

The person you can contact for any inquiries regarding this policy is;

John L. Adams, Privacy Officer

(352) 325-1630

jadams@livemusictutor.com

The personal information that Live Music Tutor initially collects from children during registration includes their first and last name, their email address (in some cases this may be the parents email address) and the parent or guardian’s email address. This information is used by the company to initiate contact so as to obtain verifiable parental consent and to establish a student landing page that can be accessed once parental consent is received. If we do not receive verifiable parental consent in a reasonable time (three weeks from the initial application) or if you notify us that you are refusing to consent, this information will be deleted from our database.

Once we have received consent your child will receive a login confirmation that will take them to their personal profile page. Live Music Tutor has social media functions as a primary component of the sites and the act of engaging in an online lessons involves your child sharing their personal information (the video image and audio interaction of a live lesson is ruled to be “Personal Information” under the COPPA Regulations). Because of this we encourage you to monitor and supervise your child’s activities during his or her time on our sites. Activities on the social media portions of the site include (a) sending and receiving messages via the internal email system from Live Music Tutor and other users of the website; (b) reading and posting messages on the various Live Music Tutor message boards: (c) personalizing areas of their profile page, including being able to upload photos of themselves and communicating with other students and instructors. There are certain controls in “Account Settings/Privacy” that allow you or your child to limit the sharing of certain types of information. But, these controls do not negate the necessity of providing your consent for your child to access our service.

In addition to any pictures or videos that your child may post on their student page, all lessons that your child takes on www.livemusictutor.com are recorded and archived for a period of two weeks, then deleted. These videos are only available to; your child through your logged in student page, the instructor from their personal page and select Live Music Tutor personnel. The reason for maintaining these video files is threefold, (1) to enable you and your child to review past lessons in order to aid learning, (2) allow the instructor to view the past lesson as an aid to preparing future lessons and (3) as an added safety measure.

The types of personally information that we collect and save from your child online will include his or her e-mail address and your email address, demographic and computer information, information about your child’s interest in and use of the Live Music Tutor site as well as other information described in full in our Privacy Policy. We do not collect any information from your child other than what is reasonably necessary to participate in activities on Live Music Tutor.

Our Website may send a “cookie” to your computer. We use cookies to identify which areas of our site are visited, so the next time your child visits the site, we can better personalize the content that he or she sees on our website. Most browsers can be set to disable the use of Cookies. However, if you disable Cookies you may not be able to use certain functionality on our website correctly or at all. We never place personally identifiable information in Cookies.

We may also use web beacons to collect non-personal information about your child’s use of our Website and those of our affiliates, and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails and why they opened our emails. Our Web Beacons are not used to track your activity outside of our Website or those of our affiliates. We do not link non-personal information from Web Beacons to personal information without your permission.

Beyond the information provided above regarding the use of information collected from your child, in order to give customers the best possible service we may use affiliates to provide contracted services such as but not limited to credit card processing and hosting our website and only information that is essential to performing those services is shared.

As a concerned parent you have the right and responsibility to know and control what information has been collected from your child. If you;

As a concerned parent you have the right and responsibility to know and control what information has been collected from your child. If you;

Want to review what information Live Music Tutor has collected from your child,

Want to have your child’s personal information deleted , or

Cancel and refuse any further collection or use of your child’s personal information

You may contact our Privacy Officer, John L. Adams at jadams@livemusictutor.com with your request. Before we provide that information or comply with your request we will need to confirm that you are indeed the child’s parent or guardian to protect the information from improper release or deletion due to someone’s malicious intent.

If we delete your child’s personal information per your request and or receive a request to collect no further information from your child, all further access to www.livemusictutor.com will be terminated for that account, all personal data related to that account, including your information will be purged from our system. The only exception would be such information we are required to maintain by other applicable law such as completed billing transactions.

Effective Date: December15, 2019

*A note on how we obtain and verify parental consent: In order to comply with the federal COPPA regulations we must verify that a parent or legal guardian is signing the consent form that we will send to the email address you provide. In order to do this we provide several approved methods for you to sign and return it to us. It is your choice as to which method you choose;

1. Print out this email consent form, complete, sign, scan and upload it directly on our platform, here: https://www.livemusictutor.com/parentalconsent.

2. Print out this email consent form, complete, sign and mail to Live Music Tutor, Inc. 9901 Brodie Lane, Suite 160-276, Austin, TX 78748, United States. Privacy Officer.